Trezor.io/Start® | Starting™ Up Your Device

Welcome! This guide walks you through a safe, modern setup for your Trezor hardware wallet using the official Trezor.io/Start portal and the Trezor Suite app. Follow along to initialize your device, create a secure backup, add accounts, and send your first transaction with confidence.

Open Trezor.io/Start Download / Open Trezor Suite

Quick Start Overview

Setting up your Trezor is simple: verify the device & packaging, install Trezor Suite, update firmware, generate your recovery backup, secure with a PIN (and optional passphrase), then add accounts and move funds. Keep every step offline-first, double-check on the device screen, and record your backup words carefully.

What you’ll need

  • Your new Trezor device and the included USB cable.
  • A computer with administrator rights to install software.
  • Pen and the provided recovery cards (paper or metal backup).
  • A calm place to write down your backup words privately.

Official setup links

Trust & Safety Always use official links. Avoid search-ad imposters.

Step 1 — Unbox & Verify Authenticity

Inspect the packaging and the device. Ensure there is no evidence of tampering. Connect only with the included cable or a trusted cable you own.

Tip: If anything looks off, stop and contact Trezor Support for guidance.

Recommended reading

Learn the basics of hardware-wallet safety and why self-custody keeps your private keys offline in the first place: Trezor Learn.

Step 2 — Install or Open Trezor Suite

Visit the official Suite page and either download the desktop app or continue securely in your browser. Verify the download if you install locally.

Desktop (Windows/macOS/Linux)

Get the app from trezor.io/trezor-suite. Advanced users can verify the binary by following the Download & Verify guide.

Web (Suite in browser)

Prefer not to install? You can use Suite on the web from the same official page above. When prompted, grant your browser permission to communicate with the device (e.g., via WebUSB).

Step 3 — Connect & Update Firmware

Plug in your Trezor. Trezor Suite will guide you to install or update firmware if needed. Confirm every action on the device screen. Firmware comes directly from the vendor and is verified during the process.

Never install drivers or “firmware” from unofficial websites. Use only Trezor.io/Start and Trezor Suite.

Why updates matter

Updates bring security patches, usability improvements, and new coin support. Check the Security page to understand Trezor’s approach to safeguarding users.

Step 4 — Create Your Wallet Backup

Suite will prompt you to create a new wallet and display your recovery words on the device screen. Write them down, in order, by hand. Never type them into phones, computers, cameras, or cloud notes. Depending on your device and settings, your backup may use 12, 20, or 24 words. Store the backup in a safe, discreet place.

Pro options

See supported assets and compatibility notes in Supported Coins.

Step 5 — Set PIN (and Optional Passphrase)

Choose a strong PIN you can memorize. You’ll enter it on the device to unlock actions. For additional protection, enable a passphrase in Suite. This creates a distinct “hidden” wallet. If you forget a passphrase, Trezor cannot recover it.

Best practices

Step 6 — Add Accounts & Receive Your First Funds

In Suite, add accounts (e.g., Bitcoin, Ethereum). For each account, click Receive, confirm the address on your device screen, and use that address to transfer funds from an exchange or another wallet. Always verify on the Trezor display.

Troubleshooting connections

If your browser can’t see the device, ensure WebUSB is allowed and try a different USB port/cable. Check the Support hub or the Official Forum for tips.

Step 7 — Make a Test Send (Optional but Smart)

Before moving a large balance, send a small test amount. Verify the destination address on your Trezor screen before approving. Wait for confirmations, then proceed with the rest.

Checklist for safe sends:
  • Copy/paste carefully; watch out for clipboard malware on untrusted computers.
  • Compare the first and last characters of the address on your Trezor screen and in Suite.
  • Confirm network selection (especially for tokens) as described in Supported Coins.

Step 8 — Keep Suite & Firmware Current

Periodically open Suite and apply updates. New versions may add features, fix bugs, and broaden asset support. You can compare devices and features any time on Compare Wallets.

Learn continuously

Bookmark Trezor Learn for how-tos, security explainers, and coin-specific guides.

Common Issues & Fixes

Device not detected

Try a different USB port/cable, restart Suite, and ensure your OS trust prompts are approved. For web usage, check browser support and allow device permissions.

Wrong or unknown address shown

Ensure you’re in the correct account/network and that any passphrase is entered exactly the same each time.

Lost device

Replace the device and recover using your written backup words in Suite. Your funds live on the blockchain; the backup recreates the keys securely on your new Trezor.

Best-Practice Security Habits

Official Resources (10 Links)

These are direct, official destinations you can trust and bookmark:

Stay Alert: Phishing & Imitation Sites

How to spot a fake

Phishing sites often use look-alike domains, pop-up “seed import” prompts, or browser extensions. Official pages will never ask you to type your recovery words on a computer or phone.

Warning: If any site or app asks for your 12/20/24 words, close it immediately and report it via Support.
When in doubt

Re-enter from the links above or type trezor.io manually in your browser’s address bar.